Singapore Pools was established in 1968 to combat illegal gambling activity by offering a safe and trustworthy platform for people to place their bets legally and safely. Their services include lottery games such as Toto and 4D as well as sports betting on football, motor racing and horse races. Alongside providing legal avenues for gambling they also contribute a considerable portion of their surplus earnings towards charities and community projects ensuring they remain “A Company for Good.”
Yeo was quick to see an opportunity in changing the company’s IT infrastructure so it would become more agile and responsive to customer needs. Additionally, additional capacity had to be released so as to meet growing business requirements during COVID-19 crisis, when global demand for data centre resources was at its highest point.
Yeo and his team managed to address these challenges by migrating their on-premises applications monitoring systems to Oracle Cloud Infrastructure (OCI), which allows them to monitor multiple systems through one dashboard with realtime performance analytics and automated alerts, providing troubleshooting assistance and reliable services that have reduced system outages while improving service quality overall.
Additionally, this platform provides a consolidated view of their enterprise architecture processes and artifacts with access to an holistic Architecture View. This has allowed their team to easily track changes across their IT landscape while making complex issues easy to identify quickly. Ultimately, they’ve seen improved operational efficiency as they accelerate IT initiatives faster.
Singapore Pools has embarked on an IT infrastructure building journey with Bizzdesign’s EA Practice’s assistance, creating a reliable, scalable and secure IT infrastructure that supports their vision and mission as a Company for Good. In 2018, Singapore Pools established iShine Cloud as a non-profit entity to offer other charities affordable yet integrated charity-specific solutions via a cloud platform; thus enhancing productivity, governance and management capabilities so they can focus more fully on serving beneficiaries.