Singapore Pools was established as a legal lottery operator in 1968 with the purpose of curbing illegal gambling activities and channelling public demand into legal, regulated outlets. At first, horse racing betting services were its focus; later however, other gambling products and services have been added. Operating under both the Betting Act and Common Gaming Houses Act provides them with their terms of operation.
As part of its Responsible Gambling initiatives, Singapore Pools has implemented several Safer Play tools and features to assist its customers with betting responsibly. This includes the Safer Play Account that helps customers set and stick to betting limits; access a free counselling service when necessary; as well as providing various verification checks such as identity and exclusion checks.
Singapore Pools’ resources are accessible via its website and mobile application for iOS and Android devices, as well as 24-7 live chat support available around the clock to its customers for any gambling related concerns they may have.
Singapore Pools’ customer support system is an invaluable resource that bettors can utilize to make informed decisions when placing sports bets. Their online support system features a helpful FAQs section and responsive support staff who offer assistance as quickly as possible.
Customers looking to join Singapore Pools sports betting can easily register an account by visiting its official website, which offers simple navigation and several betting options tailored towards bettors. Plus, the event list ensures they can find something suitable to their betting preference!
Bettors looking to skip the hassle of physical retail outlets during major draws like Chinese New Year can use online betting platforms as an effective alternative. Long snaking queues have often formed at NTUC FP Bukit Batok MRT Station – which ranks second due to having 11 jackpot winners so far – when such big events take place.
Yeo and his team managed to transform the customer touchpoints at his company from traditional counter service-based channels into digital ones, which allowed customers to onboard, manage accounts, and bet online. His team also launched iShine Cloud – a collaborative non-profit IT social enterprise providing social services sector specific software at discounted rates on secure cloud platforms – helping charities remain operational during COVID-19 crisis of 2020 by onboarding 31 charities with 1,512 users on boarded thus far.